Just about every network marketing company has developed their
own training systems and methods for building the business.
Everything from learning about the products to prospecting and
recruiting people into your downline. All this is usually
covered by a series of trainings or a “system” that’s easy
to understand and follow.
However, if you’ve recruited more than few people into your
organization, you know for a fact that sooner or later you
come across someone who thinks they know better. Maybe that
someone is you!
You know, the two most common statements made by people who
come into the business and then aren’t as successful as they
think they should be are, “I don’t do it that way” quickly
followed by “The system doesn’t work.”
Of course, these statements fail to take into account the many
successful people who are doing it “that way” and using the system.
We all want the people on our team to be successful. After all,
a successful team means that your business is growing which
translates into money for everyone.
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But how do you handle those people who just refuse to follow the
system, re-invent the wheel, and do everything outside the box?
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You know this person wants to be successful and you’re passionate
about their success as well. You know they’ll only have success
if they follow the system.
So, here are a couple of ways to address it:
>> First, the “I don’t do it that way” complaint. This can also
mean, “I won’t do that” or “I would never be able to do that”.
You’ll often hear this statement when you begin coaching a new
teammate on how to make phone calls to prospects.
Start off by having your teammate think about his/her success
up to this point in any company. What worked? What didn’t work?
Did they follow a set series of steps?
Ask them what part of the current system would they don’t like
and would do differently? Find out why there is opposition and
see if you can come to a compromise. Often, someone is simply
opposed to the way something is said. For example, they don’t
like the prospecting script because it makes them feel uncomfortable.
So, see if you can compromise on the wording a little and let them
try doing things their way. After all, you really can’t stop them.
And when their way doesn’t work, they’ll be back.
>> The second complaint, “The system doesn’t work,” can be a little
more complex.
First, you need to do some careful questioning to see if the person
is using the system correctly. Sometimes it is just a matter of
retraining or changing something.
More often, however, the system isn’t working because the person
really isn’t plugged in and following it. They’re varying it a
little bit here or there. Instead of calling their prospect, they’re
emailing or texting instead. That sort of thing.
Maybe you’ll discover that they don’t even totally understand the
system because they haven’t been attending training calls or other
training opportunities. Find out why and get a commitment from
them to begin taking action in their business. By not getting proper
training, they’re setting themselves up for failure.
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You know, there will always people that expect something for
nothing. They look at this business like a lottery ticket. They
get started on Friday and if the money truck doesn’t show up by
Saturday morning with their buckets of cash, they call you and
complain that the “system isn’t working”. That’s okay.
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One thing you should always remember is that the teammates that
refuse to plug-in and use a proven system are really not an asset
to you. They can take up a tremendous amount of your time and
energy. Sometimes you’re better off if they leave the business
sooner rather than later. We’ve all had experiences with a
teammate that constantly complained, but never worked. It’s
exhausting.
Be firm in your belief that the system can work for anyone that
is willing to do the work and you will keep the people that you
really want in your organization and weed out the others.
Make it a great week!

